Privacy Policy

We are committed to protecting your personal information and ensuring your online experience is safe and secure. This Privacy Policy explains how we collect, use, and safeguard your Personally Identifiable Information (PII) in accordance with applicable laws.

What Is Personally Identifiable Information (PII)?

PII refers to information that can identify, contact, or locate an individual, either on its own or when combined with other data.


Information We Collect

We may collect the following information when you visit or interact with our website, blog, or app:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information

  • Any other details needed to enhance your experience

When Do We Collect Information?

We collect information when you:

  • Register on our site

  • Place an order

  • Subscribe to a newsletter

  • Fill out a form or survey

  • Interact with our website in any way


How We Use Your Information

We may use your information to:

  • Personalize your experience

  • Improve our content and offerings

  • Process transactions quickly and securely

  • Send order updates or service-related communications

  • Run promotions, surveys, or other site features


How We Protect Your Information

  • Our site is regularly scanned for security vulnerabilities

  • We use industry-standard Malware Scanning

  • All sensitive information is encrypted via SSL (Secure Socket Layer)

  • Data is stored on secured networks, accessible only by authorized personnel

  • Payment information is processed via third-party gateways and never stored on our servers


Cookies

We do not use cookies for tracking purposes.

You can choose to disable cookies via your browser settings. Disabling cookies may affect some features of the site, but you will still be able to place orders.


Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties.

Third-Party Links

We do not include or offer third-party products or services on our site.


Google Services

We use Google AdSense to display ads.

Google uses cookies (e.g., DART cookies) to serve ads based on your visits to our site and others. You can opt out via the Google Ad Settings or Network Advertising Initiative pages.

We have implemented:

  • Google Analytics

  • Demographics and Interests Reporting


California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA:

  • Users can visit our site anonymously

  • Our Privacy Policy link is accessible from our homepage

  • Users will be notified of changes on this page

  • Users can update personal information by contacting us via email

Do Not Track Signals

We honor Do Not Track (DNT) browser signals and do not track or plant cookies when DNT is enabled.


Children’s Privacy (COPPA)

We do not knowingly collect information from children under 13. We comply with the Children’s Online Privacy Protection Act (COPPA).


Fair Information Practices

In case of a data breach, we will notify users via email within 3 business days.

We uphold the individual redress principle, allowing users to seek legal recourse if their data is misused.


CAN-SPAM Act

We comply with the CAN-SPAM Act. We collect your email to:

  • Send updates related to your orders

  • Respond to inquiries

  • Provide product or service information

  • Send occasional promotional emails

To comply with CAN-SPAM, we:

  • Avoid false or misleading subject lines

  • Identify messages as advertisements where applicable

  • Include our physical address

  • Honor unsubscribe requests promptly

  • Provide an unsubscribe link in every email

To unsubscribe, click the link at the bottom of any email or contact us directly.


If you have any questions about this policy, please contact us.

www.fragranceslux.com
290NW 109TH AVE BLDG 1
APT 107
MIAMI FLORIDA 33172
USA
customerservice@fragranceslux.com